Our team

Jordan Krieger

Jordan Krieger

Head of Growth

Allene Yue

Allene Yue

Growth Intern

Caroline Gong

Caroline Gong

Growth Intern

Tom Firth

Tom Firth

Founder

Ibby Syed

Ibby Syed

Founder

TJ Broodryk

TJ Broodryk

Founding Engineer

Grant Powell

Grant Powell

Founding Engineer

Charis Yoon

Charis Yoon

Growth Intern

Kendra Bobby

Kendra Bobby

Founding Data Scientist

Who we are

We’re a team of experienced engineers and data scientists on a mission to build practical, data-driven software that helps companies improve their retention and understand their customers.

Get in touch if you're curious about working with us.

Only read this if you're looking to be the best in CX...

Remember all the times your customers have churned? We think most of those were avoidable. 

A technical issue that went unseen. A change in internal supplier leading to bad reviews. Too many support tickets that went unanswered.

We've all been there.

You're leading an organisation or CX team, and you want to build something that matters. Let us help you with that.

Cotera integrates into your existing business. It doesn't matter what 'stack' you use. Our magic alerts you proactively when something doesn't look right, before your team have woken up in the morning. And it can tell you trends about your competitors that they don't even know yet.

We do that, and a bunch more. Try us out today.